Internal Sales and Customer Account Specialist

4 weeks ago


Sutton in Ashfield, United Kingdom TechNichols Resourcing Ltd Full time

This is an exciting opportunity to join a dynamic and growing company as an Internal Sales and Customer Account Specialist. As a key member of the team, you will be responsible for generating new enquiries and developing customer relationships, progressing projects to order, and providing quotes and technical advice for customer accounts within an agreed territory.

Key Responsibilities:

  • Acting as first point of contact for all sales enquiries and orders received via phone and email, in a timely and professional manner.
  • Processing sales orders with accuracy and efficiency ensuring proper configuration, pricing and delivery scheduling.
  • Taking ownership for the entire life cycle of the order and project, act as liaison between departments.
  • Providing quotations and communicating with other tendering companies.
  • Having commercial awareness to ensure all sales opportunities are maximised.
  • Preparing a monthly forecast to assist with production planning and to maintain awareness of the business pipeline.
  • Working towards increasing the number of Key Accounts.

Requirements:

  • Confident with good communication skills to liaise with customers.
  • Self-motivated and driven, with a passion for success.
  • Comfortable with talking to customers over the phone, outbound calling is an essential part of the role.
  • Computer literate.

This role is ideal for someone who is looking for a challenging and rewarding career in sales and customer relationship management. If you have a strong desire to succeed and are looking for a company that values its employees, then this could be the perfect opportunity for you.



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