Natuzzi Brand Representative

3 weeks ago

London, Greater London, United Kingdom Natuzzi Full time

The Ideal Candidate: We are looking for a highly motivated and experienced Brand Ambassador to join our team at Natuzzi Italia stores in London. The ideal candidate will have a passion for luxury interiors and a focus on sales with a strong customer-oriented attitude.

About the Role: As a Brand Ambassador, you will be responsible for generating sales using all possible sales tools available, while transmitting your passion for design, luxury, harmony, and product knowledge, providing an excellent and impeccable customer shopping experience.

Main Responsibilities:

  • Sales Budget:
    • Achieve Store's sales goals defined by the Store Manager;
    • Generate and manage your own quotations and sales;
    • Establish a professional relationship resulting in increased sales & repeat business;
    • Support the development of our Trade & Designer business.
    • Customer Experience:
      • Welcome and understand the customer's needs to ensure a unique customer experience;
      • Communicate the Brand values, qualities, and advantages of the product (Story Telling, Product Story);
      • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);
      • Cross Selling / Upselling;
      • Promote Total Living;
      • Manage the quotation and follows up with prospects;
      • Closes the sales process and prepares the reason why for a new customer visit;
      • Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies;
      • Guarantee the respect of the brand image in the store through direct and continuous interventions;
      • Provides after-sales support to Customers.

Requirements:

  • Preferably with a background in Interior Design education;
  • Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;
  • Ability to use and promote sales tools to support sales;
  • Capacity to use Interior Designing Tools;
  • Experience with a POS system and proficient with MS Office software;
  • A general good standing. Outstanding negotiating and communication skills;
  • Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate;
  • Team work spirit;
  • Business Oriented. Ability to analyse sales results.

Work Details: Full Time working hours, Work location: Croydon. Salary Package: Very competitive salary and sales orientated bonus scheme. The estimated salary is £40,000 - £50,000 per year, depending on experience.

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