Operational Excellence Lead

4 weeks ago


Leeds, Leeds, United Kingdom Michael Page (UK) Full time

About Our Client

Michael Page (UK) has partnered with a leading law firm to recruit a Business Readiness and Change Manager to support their large-scale system implementation.

Job Description

Key Responsibilities
  • Develop a comprehensive plan to prepare the organization for the new system, including communication strategies and training needs.
  • Identify key stakeholders and users, and determine their training requirements.
  • Create and organize a training plan with schedules, materials, and methods.
  • Design and manage a communication plan to keep everyone informed about the project, its impact, and their roles during the transition.
  • Analyze the impact of the new system on existing business processes and make necessary changes.
  • Develop training materials, including user guides, manuals, and e-learning modules.
  • Update and finalize business process documentation to reflect changes due to the new system.
  • Utilize strong planning, resource management, and risk handling skills.
  • Analyze and align business processes with new systems.
  • Develop and deliver comprehensive training programs.


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