Technical Operations Manager

3 days ago


Wakefield, Wakefield, United Kingdom JS Recruitment UK Full time

Are you a results-driven professional looking to make a significant impact in a reputable engineering organisation? Do you have a passion for operational excellence and leadership? We are excited to partner with a highly respected company to find an exceptional Service Delivery Manager to lead their Service & Maintenance operations.

The successful candidate will have a strong background in operations management, preferably within service-led industries such as engineering or facilities management. A solid technical foundation, ideally in mechanical engineering, is also essential, along with the ability to communicate complex ideas effectively.

Role Overview:

  • Salary: £70,000 - £75,000 per annum
  • Car Allowance: £7,000 per annum
  • Benefits:
    • Company Pension Scheme
    • Private Healthcare Scheme
    • Death in Service Coverage

Key Responsibilities:

Operational Performance:

  • Develop and implement strategies to drive operational efficiency and reduce costs.
  • Ensure high-quality project delivery and continuous improvement.
  • Drive renewal of Service & Maintenance Agreements (SMA) and enhance account management practices.
  • Promote adherence to ISO 9001 standards and leverage digital tools to enhance performance.

Financial Stewardship:

  • Manage operational budgets to maintain profitability.
  • Collaborate with finance teams to develop and refine financial reports and identify areas for improvement.

Team Leadership and Development:

  • Lead and inspire the Service Delivery team.
  • Enhance team performance through recruitment, training, coaching, and succession planning.
  • Oversight of HR functions, including onboarding, training, and employment regulation compliance.

About You:

  • Proven experience in operations management within service-led industries.
  • A solid technical background, ideally in mechanical engineering.
  • Strong financial acumen, including experience managing budgets and profitability.
  • Exceptional organisational, time management, and communication skills.

Your Future:

We offer a competitive salary, excellent benefits, and opportunities for professional growth and development.



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