Care Coordinator

1 week ago

Cosham, Portsmouth, United Kingdom Helping Hands Full time

About the Role:

Care Coordinators play a vital role in supporting our customers and carers within the local community. As a Care Coordinator with Helping Hands, you will be responsible for supporting the Branch Care Manager with recruitment, business development, and ensuring we deliver the highest possible standard of care.

Key Responsibilities:

  • Support the Branch Care Manager by providing care and support to our customers and carers within the local community.
  • Ensure customers receive the highest standards of care and support through effective allocation of staff.
  • Complete direct observations and supervisions for your care teams within the correct timescales.
  • Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassess customers to ensure care plans are reflective of customer's needs and condition.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Ensure the highest levels of customer service are always provided.

About You:

To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. You'll also need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are also required.

What's in it for you?

At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You'll have access to a wide range of benefits including career progression opportunities, 23 days annual leave, rising to 25 after 2 years of service, and more.

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