Care Coordinator

2 weeks ago

Cosham, Portsmouth, United Kingdom Helping Hands Full time
About the Role

We are seeking a highly skilled Care Coordinator to join our team at Helping Hands. As a key member of our branch management team, you will be responsible for supporting the Registered Care Manager in delivering exceptional care and support to our customers and carers within the local community.

Key Responsibilities:

  • Support the Branch Care Manager in ensuring that customers receive the highest standards of care and support through effective allocation of staff.
  • Complete direct observations and supervisions for care teams within the correct timescales.
  • Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassess customers to ensure care plans are reflective of customer's needs and condition.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Ensure that the highest levels of customer service are always provided.

About You

To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You will also need to have a full UK driving licence and access to your own vehicle.

What's in it for you?

At Helping Hands, we offer a range of benefits to support your career development and well-being, including career progression opportunities, annual leave, and access to our employee assistance programme.

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