Care Coordinator

4 weeks ago

Cosham, United Kingdom Care Full time
Care Coordinator Job Description

We are seeking a highly organized and efficient Care Coordinator to join our team at Universal Care Agency. As a Care Coordinator, you will play a vital role in ensuring that our carers provide effective and safe individual care to our service users.

Key Responsibilities:
  • Respond to emails and telephone calls in a timely and effective manner, liaising with the Registered Manager to ensure all carers are following agreed care plans.
  • Maintain full and complete knowledge of the service users, including their care needs, care plans, assessments, and schedule of care.
  • Update care plans, risk assessments, and service user details in a timely and accurate manner.
  • Have a thorough understanding of CQC regulations and Company policies and procedures, and highlight any issues arising to the Registered Manager.
  • Attend meetings with the management team, service users, their families, and/or representatives to ensure that the service provided meets the current service user's needs.
  • Coordinate with local community teams, such as GPs, Hospitals, District Nurses, and OTs.
  • Provide care in the absence of carers to the standards expected by the Company.
  • Maintain an exceptional and orderly office environment, and be the first point of contact for all queries relating to scheduling of service user visits.
  • Minute staff meetings and keep accurate records of all carer's mandatory training.
  • Share on-call duties to cover any absences as required.
  • Work closely with the Registered Manager and support with ad hoc duties as required.
Essential Skills:
  • Knowledge of care plans and the CQC framework.
  • At least 1 year's work experience in the Care sector.
  • Reliable, own car and ability to use it for work purposes.
  • Recent work experience in a Care Coordinator role.
Benefits:
  • Hybrid role with the ability to work from home and from our office.
  • Flexible working hours, including part-time and full-time options.
  • Full Company workwear.
  • 28 days paid holiday, including bank holidays.
  • Employer pension contributions (after qualifying period).

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