Retail Sales Associate

4 weeks ago


Perth, Perth and Kinross, United Kingdom William Hill PLC Full time
About the Role

We're looking for a skilled and enthusiastic Retail Sales Associate to join our team. As a Betting Terminal Support specialist, you will be responsible for delivering exceptional customer service and supporting customers with their betting needs.

Main Responsibilities
  • Deliver outstanding customer service, ensuring customers feel welcome and supported
  • Process bets and respond to customer queries efficiently and effectively
  • Provide training and support to customers on how to use betting terminals
  • Develop strong relationships with customers, understanding their needs and preferences
  • Contribute to a positive and inclusive shop environment, promoting a culture of teamwork and respect
Working Hours

Our shops operate between 8am-10pm, Monday to Sunday. Shifts are assigned on a rota basis, with evening and weekend working expected.

Employee Benefits
  • Competitive salary (£19,000 per annum) + annual pay review and bonus scheme
  • Holiday entitlement: 28 days annually (pro rata)
  • Paid birthday day off
  • Subsidised travel (for London-based roles only)
  • Pension plan (4% matching contributions)
  • Sharesave Scheme (purchase 888 William Hill shares at a discounted price)
  • Perks and discounts
  • Training and development opportunities


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