Team Leader

3 weeks ago


Waltham Abbey, Essex, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled Barista Maestro to join our team and take on a leadership role. As a Barista Maestro, you'll be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts and support colleagues in delivering unbeatable experiences
  • Maximise sales by making the most of people's talents
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

What We're Looking For

  • A passion for coffee and people
  • Reliability to open and close the store safely and on time
  • Team leadership experience in a fast-paced environment
  • A desire to take on shared responsibility
  • A love of turning knowledge and know-how into hot ideas to help the store succeed
  • A willingness to learn and be bold, brave, and action-orientated
  • A flexible approach and can-do attitude, as each day offers exciting new challenges

What We Offer

  • Whilst on shift, free handmade drinks plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, which offers matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme through which you can make huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included. We're the No. 1 coffee brand in the UK for the 14th year in a row, and we're proud of the work our team members deliver.

Why Join Us?

We're a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences. We encourage the sharing of diverse thoughts and ideas, and we approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly, and individuality is championed. You can be you at Costa.



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