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Customer Service Representative

2 months ago


Guildford, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

About Our Client

Our client is a leading provider of exceptional customer experiences, renowned for their commitment to excellence and innovation in their industry. They are dedicated to delivering outstanding results and continuously seeking ways to improve and grow.

About the Role

As a key member of our client's team, you will play a vital role in providing top-notch customer service, working closely with colleagues and external stakeholders to ensure seamless communication and collaboration. Your primary responsibilities will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Liaising with internal departments and external partners to provide comprehensive support
  • Developing and maintaining strong relationships with customers to drive loyalty and retention

Requirements

To succeed in this role, you will need to possess:

  • A passion for delivering exceptional customer service and a commitment to excellence
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues
  • Experience in customer-facing roles, preferably in a similar industry or sector

What We Offer

Our client is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a valued member of their team, you can expect:

  • A competitive hourly rate of £13
  • Full training and support to ensure your success in the role
  • A collaborative and dynamic work environment, with a focus on teamwork and mutual respect

How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your up-to-date CV, or contact us for a confidential discussion about your career.