Customer Service Representative

2 days ago

Liverpool, Liverpool, United Kingdom Liberty Group Full time
Customer Service Advisor

Liberty Group is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and administration experience.

Key Responsibilities:
  • Provide high-quality customer service and administration support
  • Deal with customer inquiries and service requests in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Input, collate, and record customer information accurately using various IT systems
  • Meet and exceed service level targets and standards
Requirements:
  • Experience in a customer service environment, preferably in a call centre or social housing setting
  • Strong IT skills, including Microsoft Office and database management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading property services business

At Liberty Group, we are committed to delivering exceptional customer service and creating a positive experience for our customers. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we would love to hear from you.

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