Digital Application Support Specialist
2 days ago
We are seeking a highly skilled Digital Application Support Specialist to join our team at Cardiff and Vale University Health Board. This is an exciting opportunity to work in a dynamic environment, supporting the development and implementation of digital applications that improve patient care and outcomes.
About the Role
In this role, you will be responsible for supporting the smooth operation of our Service Desk, providing comprehensive and effective IT support to our staff and patients. You will troubleshoot IT issues, manage IT projects, and communicate effectively with internal and external personnel. You will also attend regular review meetings with your supervisor and assessor to ensure you are meeting the requirements of your apprenticeship contract.
Key Responsibilities
* Troubleshooting IT issues and resolving problems quickly and efficiently
* Managing IT projects and coordinating with stakeholders
* Communicating effectively with internal and external personnel
* Attending regular review meetings with supervisor and assessor
Required Skills and Qualifications
To succeed in this role, you will need a minimum of five GCSEs (Grades A-C), including Maths and English. You should also have knowledge of Microsoft Packages and good communication skills. Experience working as part of a team and customer service experience would be desirable. Additionally, you will need to be self-motivated and enthusiastic with a passion for working in IT. An understanding of local area networks and wide area networks, server technologies, and ICT security technologies would be beneficial but not essential.
Salary and Benefits
The salary for this position is approximately £23,500 - £26,000 per annum, depending on experience. As a member of our team, you will receive a range of benefits, including a pension scheme, annual leave, and training opportunities.
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