Digital Solutions Consultant

3 weeks ago


Birmingham, Birmingham, United Kingdom Compass Group UK Full time

Digital Mobilisation and Training Role Overview

Compass Group UK is a leading provider of hospitality services, with a focus on delivering exceptional customer experiences. We are seeking a highly skilled Digital Mobilisation and Training Officer to join our team.

Key Responsibilities:

  • Collaboration and Support: Work closely with business stakeholders, Compass business areas, and IT teams to support the development, deployment, and training of Compass Digital solutions.
  • Implementation and Technology Support: Assist the Implementation and Technology team in delivering the Digital Technology Team programme.
  • Site Visits and Support: Conduct regular site visits to assist contracts with systems, training, and software mobilisation support.
  • Mobilisation and Partnerships: Work closely with mobilisation teams for new business and implementations, supporting solutions partners with mapping, data gathering, and deployment during software development and mobilisation.
  • System Administration and Support: Provide system administration and on-site software support as required, ensuring efficient operations.

Required Skills and Qualifications:

  • Technical Proficiency: Strong proficiency in Windows operating systems, experience with Microsoft Office Suite, and knowledge of networking principles and basic network troubleshooting.
  • Helpdesk and Ticketing Systems: Familiarity with helpdesk and ticketing systems.

Work Environment:

  • Mobile Role: This role will involve frequent overnight stays within the UK, requiring a mobile mindset and flexibility to travel around sites.
  • Driving and Travel: Ability to drive and flexibility to travel around sites.

We estimate the salary for this role to be approximately £33,000 + Car allowance, based on market rates and industry standards. If you are a motivated and experienced professional looking to make a difference in a dynamic organisation, please submit your application.



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