Sales Consultant

3 weeks ago


Manchester, United Kingdom SER Limited Full time

Job Overview:

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The Lifecycle Sales Department at SER Limited seeks a skilled Support Engineer to provide technical expertise and support for existing customers. As part of this role, you will be responsible for troubleshooting technical issues, facilitating project delivery, and acting as a key communication link between customers and the company's manufacturing hub in Germany.

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Key Responsibilities:

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  1. Technical Support: Assist customers with technical challenges involving designs, quotes, and order specifications.

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  2. Customer Liaison: Act as the main point of contact for customer queries and manage expectations during project delivery.

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  3. Project Management: Oversee the smooth execution of small-scale retrofit projects for existing machine installations.

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  4. Coordination: Communicate effectively with the German manufacturing facility, ensuring project timelines and customer requirements are met.

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  5. Problem Solving: Diagnose and resolve issues related to production line installations, upgrades, or retrofits.

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Requirements:

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A degree or diploma in Mechanical or Electrical Engineering (or equivalent experience) is essential. Additionally, background in applications engineering, service engineering, or a similar role, preferably within manufacturing, OEM, or automation industries, is required.

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Benefits:

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  • ">
  • Pension contribution: 7%">
  • Comprehensive health scheme">
  • Performance-based bonus">
  • 25 days annual leave (plus bank holidays)">
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Location: Bolton, UK

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Salary: £48,000 + Benefits



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