Strategic Operations Director

1 week ago


Cardiff, Cardiff, United Kingdom Hanson Lawrie Full time
Executive Director of Operations

We are seeking a highly experienced and strategic Executive Director of Operations to lead our Care Home Group in Wales. As a key member of our leadership team, you will be responsible for driving high performance across all Homes, working closely with Regional Operations Managers to deliver compliant, compassionate care and operational excellence.

  • Operational Leadership: Provide clear and consistent leadership to Regional Operations Managers, ensuring all Care Homes operate smoothly and deliver high-quality, person-centred care.
  • Financial & Operational Performance: Ensure the financial sustainability of all Care Homes by managing budgets, maximising occupancy, and controlling expenditure.
  • Compliance Management: Oversee compliance with regulatory, contractual, and organisational standards across all Care Homes, identifying issues early and implementing Action Improvement Plans as necessary.
  • Monitoring & Reporting: Provide management information and performance reports, analysing trends and making recommendations for improvements across the portfolio of Homes.
  • Team Development: Ensure all staff have the necessary skills and access to development opportunities, and monitor the implementation of company-wide policies.
  • Leadership Skills: Strong leadership capabilities, with experience in guiding teams through change, managing performance, and embedding a culture of continuous improvement.
  • Financial Acumen: Confident in managing budgets, setting financial targets, and ensuring financial performance is aligned with organisational objectives.
What We Offer:
  • Competitive salary and benefits package
  • Opportunities to lead and shape the future of the organisation
  • A supportive and collaborative work environment


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