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Customer Service Representative

1 month ago

Liverpool, Liverpool, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Liverpool Prescot St Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and stock management, maintaining a visually appealing store display and ensuring stock levels are adequate.
  • Contribute to achieving sales targets, promoting products and services to customers and providing recommendations to enhance their shopping experience.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.

How to Apply

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.