Strategic Outage Leader
3 weeks ago
As a Senior Outage Manager at Thames Water, you will play a pivotal role in ensuring the uninterrupted supply of safe, clean drinking water to our customers while delivering all capital, inspection, and operational projects and programmes. Your strategic leadership will involve working closely with senior stakeholders across Water Operations, Capital Delivery, DMC, System Operations, and other departments to enable the successful delivery of our complex capital delivery programme.
Main Responsibilities
* Lead the coordination and delivery of all Water activities and responsibilities required for the successful delivery of our capital programme.
* Engage with and develop a high-performing network at all levels within Water and other parts of AO&CD and Retail.
* Ensure that the outage programme is agile and able to respond to changes in operational or capital delivery circumstances, ensuring a continued supply of potable water to customers while maximising the efficiency of the capital programme.
* Work with all levels within Water to improve site engagement and develop and deliver a deliverable outage programme that meets the needs of Thames Water and its customers.
* Responsible for project planning stage to ensure dependencies and assumptions are in place to successfully ensure completion of outages.
* Work with key internal and external stakeholders to develop and deliver the long-term outage plan.
* Identify, predict, and address all risks and issues well before they become blockers for the programme.
* Work with key stakeholders to ensure H&S and public health is maintained throughout the programme.
* Own the 'Unplanned Outage' performance commitment, strategy, and improvement plan.
* Support the delivery/outage enablers for the increased volume of mains replacement programme for AMP8.
* Lead for Water for AMP8 operational readiness.
* Lead the delivery of the outages for the Water 'Major Projects'.
* Lead a supportive learning environment that transparently identifies and learns lessons after each outage.
What We Are Looking For
* Significant operational and project management experience.
* Ability to demonstrate capability with risk-based and analytical decision making.
* Ability to think logically and problem solve alongside the local team.
* Excellent communication and interpersonal skills demonstrated at all levels of the business.
* Comfortable managing outcomes in a matrix environment.
* Collaborative approach and excellent relationship management.
* Good business knowledge and ability to think strategically across the organisation.
* Ability to devise compelling business cases for enabling activities.
* Good Microsoft Office skills.
* Proven ability to coach and manage a team.
* Full UK driving licence is essential.
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