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Customer Service Representative

2 months ago


York, York City, United Kingdom WorkwithYorkshire Full time

Our company, WorkwithYorkshire, is seeking a skilled Contact Centre Advisor to join our team based in the York area. This is a permanent, full-time position working a four-day week with midweek shifts from 10:00 to 20:00 and two weekends per month. As a Contact Centre Advisor, you will be responsible for providing exceptional customer service to our clients, resolving issues, and meeting performance targets. We offer a competitive salary, performance bonus, and a range of benefits, including free parking, access to rewards, and team events. Requirements include experience with Zendesk and CX Engage contact centre solution, transferable customer service skills, and the ability to work in a fast-paced environment. If you are a motivated and driven individual with a passion for customer service, we encourage you to apply. Please upload your CV, including full employment history and contact details of at least two referees, to our website. To be eligible to apply, you must have the legal right to work in the UK.