Customer Service Representative

4 days ago

York, York City, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.

Key Responsibilities
  • Provide personalized support to customers through various channels, including in-branch, phone, and online.
  • Assist customers with transactions, product applications, and other banking services.
  • Build strong relationships with customers to understand their needs and preferences.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and banking services to provide accurate information to customers.
What We Offer

As a Customer Representative at Nationwide Building Society, you will have the opportunity to work in a dynamic and supportive environment. We offer a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A chance to work with a leading building society that values its employees and customers.
  • A flexible working environment that supports work-life balance.
About Us

Nationwide Building Society is the world's largest building society, with over 15 million customers and a reputation for excellence in customer service. We are committed to making a positive impact on our members' lives and the communities we serve.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your up-to-date CV and a cover letter outlining your relevant experience and skills.

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