Technical Services Manager

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Description

We are looking for a Technical Services Manager to lead our unified communication services team. The successful candidate will be responsible for managing all technical aspects of our services, including messaging and collaboration systems.

Key Responsibilities:

  • Manage all changes to ensure operational stability and service excellence.
  • Oversee the work of technical engineers, ensuring timely completion of project work and small tasks.
  • Manage all incidents, problems, and changes in line with our ITIL framework, ensuring SLAs and KPIs are not breached.

Requirements:

  • Experience in unified communication technology.
  • Excellent communication skills.
  • Team and project management experience.
  • Stakeholder management skills.

Salary: £65,000 - £85,000 per annum.

This role includes a comprehensive benefits package and eligibility for the Company's hybrid working from home policy.



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