Senior Administrative Coordinator for Paediatric Liaison Services

7 days ago

London, Greater London, United Kingdom North Middlesex University Hospital Full time
Job Overview

We are seeking a highly motivated and organised individual to join our team as a Senior Administrative Coordinator for Paediatric Liaison Services. The successful candidate will be responsible for providing administrative support to the Liaison Team, ensuring the smooth functioning of the service.

Main Responsibilities
  • Daily collection and processing of A&E attendance cards for children 0-19 years old.
  • Dealing with referrals to the service, scanning and uploading documents according to local procedures.
  • Working with and supporting all Paediatric Liaison Health Visiting team members.
  • Maintaining accurate and timely entry of necessary client data into spreadsheets and RIO.
  • Implementing and maintaining effective client records, ensuring confidentiality and accessibility.
  • Processing Data Protection enquiries, liaising with clinicians and external agencies.
  • Attending and participating in meetings, minute taking, and distributing minutes as required.
  • Undertaking administrative duties, including scanning, photocopying, and emailing professionals.
  • Using email, RiO, Medway/Careflow, intranet, internet, and Microsoft packages as required.
  • Answering telephone and email enquiries.
  • Providing cover for Admin staff during periods of leave and sickness.

Person Specification

Essential Criteria
  • Relevant practical experience.
  • 5 GCSE passes A – C grades or equivalent.
  • Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook.
  • Full range of administrative procedures and software programmes.
  • Keyboard skills for accuracy, speed, and optimum use of functions.
  • Accurate data input.
  • Excellent verbal and written communication.
  • Understanding Equal Opportunities and Patient Confidentiality.
  • Implement efficient administration and filing systems.
  • Working in a confident manner and workload planning.
  • Working effectively as part of a team.
  • Good, appropriate, and sensitive telephone manner.
  • Knowledge of Health and Safety.
  • Ability to plan, prioritise, and organise multiple activities under tight deadlines.
  • Maintains confidentiality and observes Information Governance and Data Protection rules.
  • Good Command of English.
  • Good interpersonal skills and relationship building.
  • Ability to work independently, self-motivated, and within a team.
  • Willingness to embrace and learn new skills.
  • Ability to be self-directed and self-motivated.
  • Flexible team player.
  • Ability to work successfully through change.
  • Minimum 2 years' Administrator experience.
  • Dealing with a wide range of people.
  • Managing busy workload and conflicting priorities.
  • Handling confidential and sensitive information in accordance with the Data Protection Act.

Estimated Salary: £28,000 - £32,000 per annum

This is an exciting opportunity to join our dynamic team at North Middlesex University Hospital NHS Trust, where we are committed to delivering high-quality patient care and services. If you are a motivated and organised individual with excellent communication skills, we encourage you to apply for this role.

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