Head of Business Operations

13 hours ago


Cheltenham, Gloucestershire, United Kingdom mbf Full time
Administrative Leadership Opportunity

We are seeking an experienced Head of Administration to join our team and lead our administrative operations.

In this role, you will be responsible for managing a team of administrators, ensuring the team operates efficiently and meets high performance standards.

About the Job

As Head of Administration, you will oversee daily administrative operations, ensuring seamless support for financial planners and paraplanners, and managing workloads within the team to ensure all tasks are completed on time and to a high standard.

You will also be responsible for streamlining and improving administrative processes to increase efficiency and productivity across the team, as well as conducting regular performance reviews and providing constructive feedback.

Key Skills and Qualifications
  • A strong understanding of financial services or IFA administration processes is essential.
  • Proven leadership and team management experience within a financial services environment.
  • Exceptional communication and interpersonal skills, with the ability to engage and motivate a team.
  • Excellent organisational skills with a strong attention to detail and problem-solving ability.
  • Proficient in financial planning software and Microsoft Office Suite.
  • Ability to manage multiple priorities under pressure and meet deadlines.
Benefits and Opportunities
  • Competitive salary up to £45,000 per annum.
  • Discretionary bonus scheme.
  • Generous benefits package.
  • Hybrid working arrangement (split between office and home).
  • Ongoing professional development and opportunities for career progression.
  • The chance to work with a leading and respected financial planning organisation.


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