Sales and Customer Care Advisor

4 days ago


Durham, Durham, United Kingdom greenbean Full time

Greenbean is seeking a skilled Sales and Customer Care Advisor to join our team in Durham. As a key member of our call centre team, you will be responsible for delivering exceptional customer experiences, ensuring that every interaction is positive and memorable.

Salary: £11.44 per hour, increasing to £12.30 after 12 weeks worked. Immediate start dates are available.

The ideal candidate will have a strong background in sales and customer service or call centre experience, with excellent communication and problem-solving skills. You will work on various internal systems, helping customers access their savings accounts and amending personal information while providing outstanding customer care.

This is an office-based role, requiring flexibility to work shift patterns Monday to Sunday between 8am and 8pm. A 4-day working week is also available.

To succeed in this role, you must pass a credit check and DBS check. If you have the necessary skills and qualifications, we encourage you to apply now.

Your Key Responsibilities:

  • Provide exceptional customer service via phone and other channels
  • Work on internal systems to assist customers
  • Amend personal information as required
  • Maintain accurate records and reports

What We Offer:

  • A competitive hourly rate of £11.44 (increasing to £12.30 after 12 weeks)
  • Immediate start dates available
  • An opportunity to work in a dynamic call centre environment
  • A chance to develop your sales and customer service skills and career


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