Norwegian Client Service Associate

2 weeks ago

London, Greater London, United Kingdom Fisher Investments Full time

About the Role:

The Norwegian Client Service Associate will be a key member of our team, responsible for providing exceptional client service and support to our clients in Norway. This role will involve working closely with our sales representatives, investment counsellors, and other stakeholders to ensure seamless client experiences.

Key Responsibilities:

  • Partner with top banks to assist with administrative and operational tasks
  • Gain exposure to other European countries' businesses
  • Help investment counsellors with relationship management by working with existing clients on operational inquiries
  • Help produce reports based on the current situation of prospective clients
  • Be a direct contact or expert in multiple subjects to develop skills once assuming more responsibility
  • Report to the client service team leader who will aid in on-the-job training and professional development

Requirements:

  • University degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
  • Native/Fluent Norwegian and English skills
  • Ability to connect with a wide array of audiences by phone and email with a focus on client service
  • Work well in a collaborative, team-oriented setting
  • Commitment to maintain quality of work while sticking to a timeline

About Fisher Investments Europe:

Fisher Investments Europe is a global organisation that puts clients first, providing unmatched service and taking a personalised approach to investing. We align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

We offer an array of benefits, including:

  • 100% paid premiums for our top-tier supplemental medical, dental, and annual health screening plans for employees and their qualified dependents
  • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
  • Enhanced maternity pay package with 16 weeks' top-up to full base pay for eligible employees
  • $10,000* fertility, hormonal health, and family-forming benefit
  • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
  • Gym subsidy of up to £50 per month
  • Employee Assistance Program and other emotional wellbeing services
  • A collaborative working environment that practises ongoing training, educational support, and employee appreciation events

We take great pride in our inclusive culture, valuing the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset, and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you.

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