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Reservations Operations Supervisor

1 week ago


Manchester, United Kingdom Tribe Manchester Airport Full time
Key Responsibilities

As a Hotel Reservations Agent, you will be responsible for:

  • Overseeing the entire reservations process from start to finish, ensuring seamless guest experiences and accurate room inventory management
  • Managing reservation systems, communicating with guests, and ensuring that all reservations are properly documented
  • Mentoring and guiding a team of reservation agents to achieve outstanding results
  • Collaborating with various departments within the hotel to deliver exceptional service to our guests
About the Location

Tribe Manchester Airport is situated at the gateway to the UK's vibrant second city, offering easy access to Manchester Airport and the surrounding area.

Requirements
  • Strong leadership skills with experience in creating and implementing strategies that drive success
  • Excellent communication skills, both written and verbal
  • Analytical and problem-solving skills, with the ability to identify issues and implement effective solutions
  • Attention to detail, with a keen eye for accuracy and up-to-date information
  • Industry experience, with a deep understanding of the hospitality industry and its regulations
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary: £45,000 per annum (estimated)
  • Opportunities for career development and growth
  • Access to industry-leading training and leadership development programs
  • Staff rates and discounts on food and beverage, spa treatments, and other services
  • 24/7 access to our employee assistance program
  • Streamlined pay system with automatic savings options