Tenant Dispute Resolution Specialist
3 weeks ago
We are seeking a skilled Tenant Dispute Resolution Specialist to join our team at Niyaa People Ltd. The successful candidate will be responsible for addressing tenancy disputes and breaches, including issues related to anti-social behaviour, hate crimes, and domestic violence.
Key Responsibilities:
- Enforce tenancy conditions through appropriate actions and support interventions for tenancy sustainment.
- Manage legal proceedings related to tenancy enforcement, representing at court hearings when necessary.
- Maintain accurate records on tenancy cases, ensuring timely response to service requests.
- Foster relationships with other agencies, tenants, and council officers to support high-quality tenancy management services.
Requirements:
- Basic knowledge of housing law and current housing issues.
- Proficient in written and verbal communication, customer service, and IT.
- Able to prioritise workloads and work independently.
- Full driving license required.
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Tenant Dispute Resolution Specialist
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