Senior Sales
4 weeks ago
Job Title: Senior Sales & Event Planner
Company: Change Hospitality
We are seeking a highly organized and dynamic Senior Sales & Event Planner to join our elite team. As a Senior Sales & Event Planner, you will be responsible for driving sales, managing client relationships, and overseeing the seamless execution of events across the county and beyond.
Key Responsibilities:
- Generate new business leads and manage incoming inquiries for private and corporate events throughout Surrey.
- Conduct site visits and consultations with prospective clients to understand their event vision.
- Prepare and present tailored proposals that highlight our offerings, pricing, and services.
- Build and maintain strong relationships with clients, ensuring high client satisfaction and retention.
Event Planning & Coordination:
- Work closely with clients to plan event logistics, including menu selection, venue setup, and event flow.
- Collaborate with culinary and service teams to ensure flawless execution on the day of the event.
- Manage timelines, budgets, and vendor contracts to deliver events within scope and on budget.
- Handle any last-minute changes or challenges to ensure the event runs smoothly and meets client expectations.
Team Leadership & Collaboration:
- Serve as the primary point of contact for clients from initial consultation to event day.
- Work cross-functionally with internal teams (chefs, service staff, logistics) to ensure seamless event delivery.
- Train and oversee event staff to provide exceptional service and hospitality on-site.
- Provide leadership and problem-solving support during events to ensure client satisfaction.
Post-Event Follow-Up & Reporting:
- Conduct post-event evaluations with clients to gather feedback and identify areas for improvement.
- Prepare reports on event outcomes, client feedback, and future recommendations.
- Maintain accurate records of all event-related documentation, contracts, and communications.
Qualifications & Experience:
- Proven experience in high-end event planning, catering sales, or hospitality management.
- Strong track record in sales, client management, and event execution within a premium service environment.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to manage multiple projects simultaneously with a high degree of detail.
- A passion for food, hospitality, and delivering exceptional customer experiences.
- Experience with CRM systems, event management software, and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed for events.
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