Senior Sales

4 weeks ago


Surrey, United Kingdom Change Hospitality Full time

Job Title: Senior Sales & Event Planner

Company: Change Hospitality

We are seeking a highly organized and dynamic Senior Sales & Event Planner to join our elite team. As a Senior Sales & Event Planner, you will be responsible for driving sales, managing client relationships, and overseeing the seamless execution of events across the county and beyond.

Key Responsibilities:

  • Generate new business leads and manage incoming inquiries for private and corporate events throughout Surrey.
  • Conduct site visits and consultations with prospective clients to understand their event vision.
  • Prepare and present tailored proposals that highlight our offerings, pricing, and services.
  • Build and maintain strong relationships with clients, ensuring high client satisfaction and retention.

Event Planning & Coordination:

  • Work closely with clients to plan event logistics, including menu selection, venue setup, and event flow.
  • Collaborate with culinary and service teams to ensure flawless execution on the day of the event.
  • Manage timelines, budgets, and vendor contracts to deliver events within scope and on budget.
  • Handle any last-minute changes or challenges to ensure the event runs smoothly and meets client expectations.

Team Leadership & Collaboration:

  • Serve as the primary point of contact for clients from initial consultation to event day.
  • Work cross-functionally with internal teams (chefs, service staff, logistics) to ensure seamless event delivery.
  • Train and oversee event staff to provide exceptional service and hospitality on-site.
  • Provide leadership and problem-solving support during events to ensure client satisfaction.

Post-Event Follow-Up & Reporting:

  • Conduct post-event evaluations with clients to gather feedback and identify areas for improvement.
  • Prepare reports on event outcomes, client feedback, and future recommendations.
  • Maintain accurate records of all event-related documentation, contracts, and communications.

Qualifications & Experience:

  • Proven experience in high-end event planning, catering sales, or hospitality management.
  • Strong track record in sales, client management, and event execution within a premium service environment.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to manage multiple projects simultaneously with a high degree of detail.
  • A passion for food, hospitality, and delivering exceptional customer experiences.
  • Experience with CRM systems, event management software, and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed for events.


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