Technical Production Service Delivery Manager
4 weeks ago
We are seeking a highly skilled Technical Production Service Delivery Manager to join our team at Dreamtek Limited. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, ensuring seamless execution of technical production projects, and driving business growth.
Key Responsibilities:- Act as the point of contact for client Service Owners, building strong relationships and ensuring effective communication.
- Develop and implement strategies to improve service delivery, quality, and customer satisfaction.
- Lead and manage a team of Supervisors and Technical Production Operations Specialists, providing guidance and support to ensure successful project execution.
- Collaborate with cross-functional teams to identify and implement process improvements, driving innovation and efficiency.
- Prepare and present regular service review presentations to stakeholders, highlighting successes and areas for improvement.
- 5+ years of experience in delivering AV and event services to similar organizations.
- Strong analytical, problem-solving, and process-driven mindset.
- Proven track record in managing remote teams and clients, with excellent communication and interpersonal skills.
- Ability to prioritize multiple tasks, projects, and initiatives, and deliver to deadlines.
- Financial and budgeting experience, with proficiency in Google Suite and Microsoft Office applications.
About Dreamtek Limited:
Dreamtek Limited is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. We have teams working across 4 key areas of the business: Virtual/Hybrid Event, Video Production, Studio Builds, and a Talent division that offers a fully Managed Service for permanent & freelance staffing across the AV, Events & Production industries.
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Technical Production Service Delivery Manager
4 weeks ago
London, Greater London, United Kingdom Dreamtek Limited Full timeTechnical Production Service Delivery ManagerWe are seeking a highly skilled Technical Production Service Delivery Manager to join our team at Dreamtek Limited. As a key member of our organization, you will be responsible for delivering exceptional service and quality to our clients.As a Technical Production Service Delivery Manager, you will oversee the...
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Technical Production Service Delivery Manager
4 weeks ago
London, Greater London, United Kingdom Dreamtek Limited Full timeTechnical Production Service Delivery ManagerWe are seeking a highly skilled Technical Production Service Delivery Manager to join our team at Dreamtek Limited. As a key member of our organization, you will be responsible for delivering exceptional service and quality to our clients.As a Technical Production Service Delivery Manager, you will oversee the...
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Technical Production Service Delivery Manager
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London, Greater London, United Kingdom Dreamtek Limited Full timeJob Title: Technical Production Service Delivery ManagerWe are seeking a highly skilled Technical Production Service Delivery Manager to join our team at Dreamtek Limited. As a key member of our production team, you will be responsible for delivering exceptional service to our clients across EMEA.About the RoleAct as the point of contact for client Service...
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