Food and Beverage Operations Manager

4 weeks ago

South West London, United Kingdom Pestana Chelsea Bridge Hotel Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Pestana Chelsea Bridge Hotel and SPA. As a key member of our F&B team, you will be responsible for ensuring the highest standards of food and beverage service to our guests.

Key Responsibilities
  • Supervise and manage the F&B department, including the restaurant, bar, and other outlets.
  • Ensure that all food and beverage service is of the highest quality and that guests receive excellent service.
  • Support and develop the F&B team, ensuring they are knowledgeable of menu offerings and service standards.
  • Collaborate with other departments to ensure seamless guest experiences and efficient operations.
  • Ensure compliance with all health and safety regulations and standards.
  • Handle guest inquiries and complaints in a prompt and professional manner.
  • Be familiar with and adhere to the licensing laws.
  • Ensure that all areas covered by you are ready in every respect for service at the beginning and throughout every shift.
What We Offer
  • 39-week contract (Full-Time)
  • 20 days holidays (excluding bank holidays)
  • Service charge after your first month
  • Free meals when on duty
  • Staff uniform and laundry
  • Refer a friend bonus
  • Yearly bonus, according to Pestana Hotels Group policy
  • Pestana mobility program
  • Staff discounts across Pestana Hotels Group
Requirements
  • A friendly personality
  • Excellent communication and leadership skills. Excellent customer service skills
  • Strong knowledge of food and beverage service and industry trends.
  • M&E experience will be a plus
  • Ability to manage a team and delegate tasks effectively.
  • Attention to detail and strong organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings, weekends, and holidays as required.
About Us

Pestana Chelsea Bridge Hotel and SPA is a busy 4-star hotel with 217 bedrooms, 8 meeting rooms, restaurant, bar, gym, and SPA, situated next to Battersea Power Station and opposite Battersea Park. The hotel is part of the Pestana Hotels Group which is the largest Portuguese hotel chain, with more than 100 hotels and over 10,700 rooms.

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