Service Advisor
2 days ago
About the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Cardiff.
As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive the highest levels of service.
You will be responsible for informing and consulting with customers on vehicle servicing, keeping them up to date at every stage, and answering any questions or queries they may have.
You will also liaise with technicians and workshop control to ensure that vehicles are ready on time and provide advice on our products and services to our customers.
This is a challenging role that requires a strong customer service background, excellent organisational and administrative skills, and the ability to work in a fast-paced environment.
We offer a comprehensive training program, including manufacturer courses run by BMW, to support your career development and ensure that you have the skills and knowledge needed to succeed in this role.
About You
We are looking for individuals who are passionate about delivering exceptional customer service and have a willingness to learn and progress.
You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
A strong attention to detail and the ability to work in a team environment are also essential for this role.
Why Sytner?
We offer a competitive salary and benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of other benefits that support your well-being and career development.
We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.
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Cardiff, Cardiff, United Kingdom Sytner Group Full time{"title": "Service Advisor Role Overview", "content": "About the Service Advisor RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Cardiff.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive...
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Cardiff, Cardiff, United Kingdom Sytner Group Full time{"title": "Service Advisor Role Overview", "content": "About the Service Advisor RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Cardiff.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive...
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