Service Advisor

22 hours ago

Cardiff, Cardiff, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Cardiff.

As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.

Your key responsibilities will include:

  • Informing and consulting with customers on vehicle servicing and maintenance
  • Liaising with technicians and workshop control to ensure timely vehicle readiness
  • Providing expert advice on our products and services to customers
  • Building strong relationships with customers to understand their needs and preferences

We offer a comprehensive training program to support your career development and provide opportunities for growth and advancement.

About You

We are looking for individuals with excellent organisational and administrative skills, a strong customer service background, and a willingness to learn and progress.

While prior experience is not necessary, you will have the ability to work in a fast-paced environment and provide high levels of customer satisfaction.

Why Sytner?

We offer a competitive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of discounts and perks.

At Sytner, we value and respect every individual's unique contribution and are committed to creating an equitable environment for all.

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