Porter Luggage Specialist

5 days ago

Marylebone, Greater London, United Kingdom Melia White House Hotel Full time

At Melia White House Hotel NW1 3UP, we are committed to providing exceptional service to our guests. As a Luggage Porter, you will play a critical role in ensuring their smooth arrival and departure experience.

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Luggage Porter. The successful candidate will be responsible for handling guest luggage, providing exceptional customer service, and maintaining a high level of professionalism at all times.

Key Responsibilities:

  • Handle guest luggage with care and attention to detail
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Collaborate with other departments to ensure seamless guest experience
Requirements

To be considered for this role, you must have the following qualifications and skills:

  • Demonstrated experience in a similar role or industry
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Basic knowledge of London and its surroundings
  • Fluency in English language
Benefits

We offer a competitive salary package, including:

  • Salary: £25,958 per annum
  • 28 days annual leave, including 8 public holidays
  • Contributory pension scheme
  • Refer a friend bonus: £500 (subject to successfully completed 6 months probation)
  • Discounted dental and health cover with HSF
  • Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide
About Us

Melia White House Hotel is a modern and elegantly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. We pride ourselves on providing exceptional service to our guests, creating unforgettable experiences that exceed their expectations.

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