Luxury Luggage Handler

As a Luggage Porter at Melia White House Hotel NW1 3UP, you will play a vital role in ensuring the smooth arrival and departure experience of our guests. We are seeking a highly motivated and detail-oriented individual to join our team.

The successful candidate will be responsible for handling guest luggage, providing exceptional customer service, and maintaining a high level of professionalism at all times. Key responsibilities include:

• Handling guest luggage with care and attention to detail
• Providing exceptional customer service to guests, responding to their needs and requests in a timely and professional manner
• Maintaining a clean and organized workspace, adhering to health and safety standards
• Collaborating with other departments to ensure seamless guest experience

To be considered for this role, you must have the following qualifications and skills:

• Demonstrated experience in a similar role or industry
• Excellent communication and interpersonal skills
• Able to work independently and as part of a team
• Basic knowledge of London and its surroundings
• Fluency in English language

We offer a competitive salary package, including:

• Salary: £25,958 per annum
• 28 days annual leave, including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus: £500 (subject to successfully completed 6 months probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide