Aftersales Department Head

3 days ago


Newbury, West Berkshire, United Kingdom Jago Consultants Full time
Aftersales Manager Job Description

We are seeking an experienced and successful Aftersales Manager to lead our service department and drive business growth.

Key Responsibilities:
  • Oversee all aspects of service department operations, ensuring seamless delivery of customer satisfaction and business objectives.
  • Monitor and analyze CSI surveys and other performance metrics to identify areas for improvement and implement targeted strategies.
  • Lead and motivate a high-performing team, fostering a culture of excellence and employee development.
  • Develop and implement cost control measures to optimize departmental efficiency and profitability.
  • Collaborate with cross-functional teams to drive business growth and achieve strategic objectives.
Requirements:
  • Proven experience as a Service Manager or Aftersales Manager with a track record of success in a similar role.
  • Strong leadership and ambassadorial skills, with the ability to inspire and motivate a team.

In return, you will enjoy a rewarding package and the opportunity to work in excellent facilities with a company that values long-term career progression.

Package: OTE up to £50,000 Depending on Experience



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