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Assistant Aftersales Manager
2 months ago
Job Summary:
Marshall Motor Group, a leading car dealer group, is seeking an experienced Aftersales Manager to join their team. As a key member of the service reception department, you will provide guidance and direction to a team of Service Advisors, ensuring exceptional customer care and satisfaction.
Key Responsibilities:
- Lead a team of Service Advisors to deliver high-quality customer service and achieve performance targets.
- Identify areas for improvement in the service reception department and implement strategies to enhance customer satisfaction and operational efficiency.
- Collaborate with colleagues to promote a positive and productive work environment.
Requirements:
- 3 years of experience in the motor industry, specifically in aftersales.
- Valid driving license.
About Marshall Motor Group:
As one of the UK's largest car dealer groups, Marshall Motor Group represents 23 popular car manufacturers and operates 141 dealerships across 34 UK counties. We offer a competitive salary, bonus, and OTE scheme, as well as a range of benefits, including 25 days annual leave, life assurance, pension scheme, and employee discounts.
