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Housekeeping Team Member

2 months ago

Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

We're seeking a meticulous and enthusiastic Housekeeper to join our Housekeeping team at Thorpe Park Hotel & Spa.

As a Housekeeper, you will work as part of a dynamic and dedicated team who ensure that all of our guests experience exceptional stays in immaculate rooms.

In return, we are offering a rewarding role with opportunities for career progression, along with:

  • A competitive salary, negotiable dependent on experience
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

About the Role:

The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.

You'll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

Your Day-to-Day as a Housekeeper:

  • Providing the highest level of hospitality
  • Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
  • Cleaning of bedrooms to required standards within a set time frame
  • Ensuring hotel procedures are followed at all times