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Customer Service Representative

1 month ago

Hounslow, Greater London, United Kingdom BT Group Full time

About the Role

We are seeking a skilled and enthusiastic Retail Advisor to join our team at EE. As a Retail Advisor, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Develop and maintain a thorough knowledge of EE products and services, ensuring that customers receive accurate and up-to-date information.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.

What We Offer

  • A competitive starting salary of £13.55, plus an uncapped commission scheme.
  • Huge discounts off EE & BT products, including your Mobile and Broadband.
  • Support in carving your own career path, with opportunities for development and progression.
  • Season Ticket Travel Loan, to help with travel costs.
  • Volunteering days, to give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Why Join Us?

At EE, we're passionate about developing our people and creating a culture that's inclusive, supportive, and fun. We believe that everyone has the potential to succeed, and we're committed to helping you achieve your career goals.