Customer Service Representative

2 months ago


Hounslow, Greater London, United Kingdom Hertz Full time

About the Role:

We are seeking a skilled and courteous Bus Driver to join our team at Hertz. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients while ensuring the safe and efficient transportation of passengers.

Key Responsibilities:

  • Acknowledge all customers boarding the bus, assist with luggage, and establish terminal requirements.
  • Provide excellent customer service to all customers.
  • Presentation of the correct image of Hertz at all times.
  • Obey the highway code and Health & Safety procedures.
  • Refuel the Courtesy Bus according to fuel handling procedures.
  • Ensure the bus is kept tidy and has a professional appearance.
  • Complete relevant paperwork in line with Company Audit and Department of Transport standards.

Requirements:

  • Good written and verbal communication skills.
  • Minimum 2 years PCV cat.D1 driving experience.
  • CPC certification.
  • Customer service experience.
  • At least 2 years of experience working as a Bus Driver.

Benefits:

  • 25 days holidays (plus Bank Holidays).
  • Wide range of training and development courses available.
  • Career development opportunities across Hertz UK and Europe.
  • Car Rental discount across Europe, including friends & family members.


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