Customer Service Representative
2 months ago
About the Role:
We are seeking a skilled and courteous Bus Driver to join our team at Hertz. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients while ensuring the safe and efficient transportation of passengers.
Key Responsibilities:
- Acknowledge all customers boarding the bus, assist with luggage, and establish terminal requirements.
- Provide excellent customer service to all customers.
- Presentation of the correct image of Hertz at all times.
- Obey the highway code and Health & Safety procedures.
- Refuel the Courtesy Bus according to fuel handling procedures.
- Ensure the bus is kept tidy and has a professional appearance.
- Complete relevant paperwork in line with Company Audit and Department of Transport standards.
Requirements:
- Good written and verbal communication skills.
- Minimum 2 years PCV cat.D1 driving experience.
- CPC certification.
- Customer service experience.
- At least 2 years of experience working as a Bus Driver.
Benefits:
- 25 days holidays (plus Bank Holidays).
- Wide range of training and development courses available.
- Career development opportunities across Hertz UK and Europe.
- Car Rental discount across Europe, including friends & family members.
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