Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic Retail Advisor to join our team at EE. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.
Key Responsibilities
- Provide outstanding customer service, answering customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Develop and maintain a thorough knowledge of EE products and services, including pricing and promotions.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.
What We Offer
- A competitive starting salary of £13.55 per hour, plus an uncapped commission scheme.
- Huge discounts off EE & BT products, including mobile and broadband.
- Support in carving your own career path, with opportunities for development and progression.
- Season Ticket Travel Loan, to help with travel costs.
- Volunteering days, to give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
Requirements
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Strong problem-solving skills, with the ability to think creatively.
- A passion for delivering exceptional customer service.
What's Next?
If you're a motivated and enthusiastic individual, with a passion for delivering exceptional customer service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you
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