Duty Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom SSP Group Full time

Role Overview

The Duty Manager at SSP Group is responsible for overseeing the day-to-day operations of our airport locations. This role requires a strong leader who can create a clean and welcoming atmosphere for customers, while also guiding and supporting their team members.

Key Responsibilities

  • Take charge of creating a clean and welcoming environment that meets customer expectations.
  • Guide and support colleagues to maintain a safe working and dining environment.
  • Coordinate team efforts to ensure operational excellence.
  • Focus on operational efficiency and champion improvements.
  • Recognize and celebrate exceptional service within the team.
  • Build strong relationships and communicate effectively with the team.

Requirements

  • At least 6 months of experience working as a supervisor in hospitality or retail.
  • Previous experience in a similar role, preferably within coffee and bakery.
  • Ability to handle and serve alcohol.

What We Offer

  • Free meal and parking while on shifts.
  • Employee discounts on various SSP brands and franchises.
  • Access to award-winning training and development programs.
  • Health and wellbeing support, including flexible working and comprehensive family-friendly leave.

About SSP Group

SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We offer a range of brands and franchises, including Starbucks, Upper Crust, and Millie's Cookies.


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