Member Support Specialist
4 days ago
Are you an experienced professional looking for a new challenge? We're seeking a Member Support Specialist to join our team at SearchWorks. In this rewarding role, you'll have the opportunity to make a real difference in the lives of our members.
The estimated salary for this position is £32,000 - £37,000 per annum.
You'll be responsible for providing exceptional support to our members, responding to their queries and concerns in a timely and professional manner. Your key responsibilities will include:
- Ensuring tasks are completed on time and to a high standard, meeting the needs and expectations of our members;
- Maintaining accurate records and data, including complaints and compliments;
- Working collaboratively with colleagues to ensure seamless service delivery;
- Identifying opportunities for improvement and contributing to process enhancements;
If you're passionate about delivering outstanding customer service and have a strong desire to make a positive impact, we'd love to hear from you Our team is dedicated to excellence, and we're committed to supporting you in your career goals.
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