Debt Recovery Specialist

2 days ago


Sheffield, Sheffield, United Kingdom Bristow and Sutor Group Full time
Job Summary
This is a full-time permanent role at Bristow and Sutor Group based in Sheffield offices. The successful candidate will be responsible for negotiating commitments to resolve overdue accounts, monitoring arrangements and commitments to ensure timely resolution, and managing a case management diary system.

Responsibilities
• Negotiate commitments to resolve overdue accounts
• Monitor arrangements and commitments to ensure timely resolution
• Manage a case management diary system
• Review pre-legal debts to ensure suitability and readiness for legal proceedings
• Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system
• Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times
• Review and rectify cases that have failed the automated legal process
• Make and receive collection telephone calls whilst maintaining a professional telephone manner

Requirements
• Good IT skills – able to adapt and use new systems
• Problem solving skills - able to look for solutions and agree these with customers
• Confidence in making and receiving telephone calls
• A willingness to learn
• Clear communication capabilities – both written and verbal
• The ability to work to targets – earning more based on success
• Confidence to deal with a variety of people in different situations

About Us
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.

The estimated salary for this role is £22,308 + monthly bonus of up to £500.

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