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Administrative Support Assistant

2 months ago

Nottingham, Nottingham, United Kingdom Carter Brown Full time
Job Description

Job Summary:

Carter Brown is seeking an Administrative Apprentice to join our team. As an Administrative Apprentice, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.

Key Responsibilities:
  • Provide administrative support to our staff, including answering phones, responding to emails, and performing general administrative tasks.
  • Manage incoming and outgoing post, including sorting, distributing, and filing documents.
  • Assist with database entry, data management, and record-keeping.
  • Accurately type letters, documents, and reports.
  • Act as a first point of contact for customers, ensuring all inquiries are dealt with promptly, effectively, and courteously.
  • Take inbound calls and distribute them to the relevant individual or department.
  • Send out reference requests for specified local authorities and chase up overdue responses.
  • Support relevant teams with administration tasks, including preparing and printing marketing, training, and other company information packs.
  • Assist in the maintenance and updating of the central customer database.
  • Maintain Carter Brown Business Information Systems accurately.
  • Assist and work with the Senior Administrator/Office Manager to assist with the efficient organisation of the premises, including supplies, equipment, and onsite contractor maintenance visits.
Requirements and Prospects:

Desired Skills:

  • Confidence when meeting/speaking to new people and conversing with ease.
  • Time management skills.
  • Organisational skills.
  • Attention to detail.

Personal Qualities:

  • Smart professional appearance.
  • Self-motivated & reliable.
  • Genuine interest in the legal sector.
  • Understanding of GDPR and confidentiality.
  • Willingness to undertake a DBS check for the purpose of the role.

Desired Qualifications:

  • GCSE Grades A to C or equivalent are essential, specifically maths and English.

Future Prospects:

Vision Business has strong employer links within the sector and we encourage all our employers to consider further opportunities, this may include progression onto an advanced/higher apprenticeship or full time employment.