Customer Success Professional

4 weeks ago


Great Malvern, Worcestershire, United Kingdom Hunter Selection Limited Full time
Customer Success Professional

We are seeking a skilled Customer Success Professional to join our team at Hunter Selection Limited. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their continued success and satisfaction with our services.

Key Responsibilities:

  • Develop and execute customer success plans to drive growth and retention
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction
  • Collaborate with internal stakeholders to identify and address customer needs and pain points
  • Monitor and analyze customer data to inform business decisions and drive growth
  • Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams

Requirements:

  • Proven experience in customer success, account management, or a related field
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships
  • Ability to analyze and interpret complex data to inform business decisions
  • Experience with CRM software and other customer success tools
  • Strong problem-solving skills, with the ability to think critically and creatively


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