Customer Success Manager

3 weeks ago


Great Malvern, Worcestershire, United Kingdom Hunter Selection Limited Full time

Job Title: Customer Success Manager

About the Role:

We are seeking a highly skilled Customer Success Manager to join our team at Hunter Selection Limited. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and identifying opportunities for growth and expansion.

Key Responsibilities:

  • Develop and implement customer success plans to meet client needs and goals
  • Provide exceptional customer service and support to ensure client satisfaction
  • Identify and pursue new business opportunities through cross-selling and upselling
  • Collaborate with internal stakeholders to ensure seamless delivery of services
  • Monitor and analyze customer data to inform business decisions

Requirements:

  • Proven experience in customer success, account management, or a related field
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed business decisions
  • Strong problem-solving and time management skills
  • Knowledge of software development lifecycle and product lifecycle is an advantage

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and results-driven individual with a passion for customer success, please submit your application, including your resume and a cover letter, to [insert contact information].



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