Insurance Claims Handler

2 days ago


Glasgow, Glasgow City, United Kingdom Aviva Full time

Role Overview:

Casualty Claims Handler – Hybrid working - Maxim Business Park

Job Description:

Aviva is seeking a highly skilled and organised Claims Handler to join our team in Maxim Business Park. As a Claims Handler, you will be responsible for handling insurance claims with maximum efficiency and minimum fuss.

Key Responsibilities:

  • Handle insurance claims with maximum efficiency and minimum fuss
  • Drive claims forward and make accurate liability decisions
  • Communicate effectively with customers, brokers, and claimant solicitors
  • Take personal responsibility for your own caseload
  • Continually reorganise and prioritise to ensure our customers get the best service possible

Requirements:

  • Minimum of 5 GCSEs/National 5s at grade A to C (Grades 4 – 9 from 2017) with two of those being in Maths and English preferably
  • Excellent communication both written and oral together with questioning skills
  • Ability to provide excellent customer service
  • No previous claims or insurance experience is required as full training will be provided.
  • Quick learner who's not afraid of a challenge

What We Offer:

  • Starting salary as detailed above (depending on skills, experience, and qualifications):
  • Part time working patterns and flexible working options can also be considered
  • Career Progression Model
  • Hybrid working model – mix of working from home and in the office. Office based at Maxim Business Park.
  • Free bus service that runs from Glasgow city centre, East Kilbride, Hamilton & Motherwell, East Dumbartonshire to Maxim Business Park Eurocentral.
  • Generous pension (starting level Aviva contributes 8% when you contribute 2%)
  • Eligibility for annual performance bonus
  • Family friendly parental and carer's leave
  • 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for Aviva products
  • Brilliant flexible benefits including electric cars
  • Aviva Matching Share Plan and Save As You Earn scheme
  • 21 volunteering hours per year

Aviva is for everyone:

We're inclusive and welcome everyone – we want applications from all backgrounds and experiences.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.



  • Glasgow, Glasgow City, United Kingdom Lawes Insurance Recruitment Full time

    Job Title: Claims HandlerSalary: Up to £30,000Location: GlasgowThe role of a Claims Handler involves working closely with experienced loss adjusters to assist with daily tasks, manage domestic and commercial property claims, and conduct investigations on a case-by-case basis.Assisting loss adjusters in their daily tasks, including managing domestic and...

  • Claims Handler

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Zurich 56 Company Ltd Full time

    Claims Handler Job DescriptionAt Zurich 56 Company Ltd, we're seeking a skilled Claims Handler to join our team. This role involves handling customer claims queries, resolving issues promptly, and delivering exceptional service. The successful candidate will have excellent communication skills, a customer-focused approach, and the ability to work...

  • Claims Handler

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Exchange Street Claims & Financial Services Full time

    At Exchange Street Claims & Financial Services, we're committed to helping our customers navigate the claims process with ease and efficiency. As a Trainee Claims Handler, you'll play a vital role in ensuring a smooth experience for our customers.Your key responsibilities will include assessing and managing household claims, applying both empathy and...


  • Glasgow, Glasgow City, United Kingdom IDEX Consulting Full time

    We are IDEX Consulting, a leading insurance broking group operating across the UK. Our claims team is comprised of experienced professionals who provide exceptional service to our clients. As a Insurance Broking Group Claims Handler, you'll play a vital role in managing professional indemnity claim cases on behalf of clients across various sectors.Key...

  • Claims Handler

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom CHUBB Full time

    Are you a skilled Claims Handler with a passion for handling Casualty Claims and a desire to work for a leading global Insurer with a strong presence in 54 countries?We are seeking a talented Claims Handler to join our team in Glasgow, where you will have the opportunity to grow and develop within our Claims department.As a Claims Handler, you will be...

  • Claims Handler

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Massenhove Recruitment Ltd Full time

    About Massenhove Recruitment LtdWe are looking to recruit a dedicated Liability Claims Handler to join our growing Casualty team.Key ResponsibilitiesEfficiently handle EL & PL claims for personal injury and third-party property damage.Manage personal injury and third-party property damage claims.RequirementsPrior experience in a similar role is preferred but...


  • Glasgow, Glasgow City, United Kingdom Meraki Talent Limited Full time

    We are seeking a dedicated and skilled Claims Handler to join our team at Meraki Talent Limited, a leading Insurance firm in Glasgow. As a Claims Handler, you will play a crucial role in managing and resolving claims related to accident and health incidents.Key Responsibilities:Claim Investigation: Conduct thorough investigations into reported claims to...

  • Claims Administrator

    3 weeks ago


    Glasgow, Glasgow City, United Kingdom Lawes Insurance Recruitment Full time

    Key Role: Property Claims Handler/Case ManagerThis is a unique opportunity to work with a leading property insurance team in Glasgow. You will be responsible for handling property claims from key clients, ensuring compliance with regulatory requirements, and maintaining a professional image.Responsibilities:Handle phone and written inquiries regarding...

  • Claims Handler

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom CHUBB Full time

    Are you a skilled Claims Handler with experience in handling Casualty Claims and a passion for delivering exceptional customer service in a global organisation?We have an exciting opportunity for a Claims Handler to join our team in Glasgow, where you will play a key role in handling a portfolio of up to 350 casualty claims, including Employer's Liability,...


  • Glasgow, Glasgow City, United Kingdom Massenhove Recruitment Ltd Full time

    Liability Claims HandlerAbout the roleMassenhove Recruitment Ltd is seeking a dedicated Liability Claims Handler to join their Casualty team. The successful candidate will manage an allocated caseload, ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.Key dutiesManage an...


  • Glasgow, Glasgow City, United Kingdom Lawes Insurance Recruitment Full time

    Job Title: Insurance Account HandlerLocation: Hybrid working arrangement with 2 days in Glasgow City office and 3 days at homeSalary: Up to £45,000 dependant on experienceThis is an exciting opportunity to join a global broking company, working closely with respected company directors to handle large and complex corporate insurance.Key...


  • Glasgow, Glasgow City, United Kingdom Aviva Full time

    We are seeking an experienced Claims Handler to join our team at Aviva. As a handler within our market leading Claims division, you will handle insurance claims with maximum efficiency and minimum fuss.These may be related to vehicle damage, road traffic accidents or employer's/public liability incidents. Through meticulously checking facts and asking...


  • Glasgow, Glasgow City, United Kingdom Massenhove Recruitment Ltd Full time

    Job DescriptionLiability Claims HandlerKey ResponsibilitiesMassenhove Recruitment Ltd is seeking a dedicated Liability Claims Handler to join their Casualty team.The successful candidate will be responsible for efficiently handling EL & PL claims for both personal injury and third-party property damage.Key Skills and Qualifications Strong analytical and...


  • Glasgow, Glasgow City, United Kingdom Massenhove Recruitment Ltd Full time

    About the RoleMassenhove Recruitment Ltd is seeking a seasoned Casualty Claims Handler/investigator to join their growing team as a Field-based Claims Adjuster in the Insurance Claims sector.The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a dynamic team.Key...


  • Glasgow, Glasgow City, United Kingdom Lawes Insurance Recruitment Full time

    Lawes Insurance Recruitment is seeking an experienced commercial insurance professional to join their team in Glasgow. The ideal candidate will have a proven track record in managing and developing profitable commercial insurance portfolios.Key Responsibilities:Collaborate with a team of technical brokers, claims handlers, compliance, and risk management...


  • Glasgow, Glasgow City, United Kingdom NFU Mutual Full time

    About the RoleThis is an exciting opportunity to become a Customer First Response Claims Handler in our Mutual Response team, where we'll train you to respond to our existing customers when they need to make a motor insurance claim.The role offers a 35-hour working week on a rotational shift pattern between 8am-8pm Monday to Friday, and 9am-2pm on Saturday...


  • Glasgow, Glasgow City, United Kingdom Davies Group Full time

    About Davies GroupDavies Group is a leading provider of claims handling services, with a strong reputation for delivering exceptional results.Job SummaryWe are seeking an experienced Liability Claims Handler to join our growing Casualty team. The ideal candidate will have a proven track record of handling EL (Employer Liability) and PL (Public Liability)...


  • Glasgow, Glasgow City, United Kingdom careers4a - Jobboard Full time

    Senior Insurance Account Handler | Glasgow | £50,000 | Hybrid WorkingAre you seeking senior insurance jobs in Glasgow? A leading UK insurance broker is expanding their team and looking for experienced Senior Insurance Account Handlers to join their successful Glasgow office.Position: Senior Insurance Account HandlerLocation: Glasgow, ScotlandSalary: Up to...


  • Glasgow, Glasgow City, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Insurance Account HandlerAre you seeking a challenging role in insurance broking? A leading UK insurance broker is expanding their team and looking for experienced Senior Insurance Account Handlers to join their successful Glasgow office.Position Details:Position: Senior Insurance Account HandlerLocation: Glasgow, ScotlandSalary: Up to £50,000 per...


  • Glasgow, Glasgow City, United Kingdom Lawes Insurance Recruitment Full time

    Job Title – Senior Corporate Commercial Account HandlerContract – PermanentLocation – GlasgowOVERALLAs a Senior Commercial Account Handler of the company's Corporate Division, you will assist the Commercial Adviser Team Leader and/or Divisional Manager in accordance with Group objectives, procedures, and standards.To promote and support the Division...