Claims Handler

4 days ago


Glasgow, Glasgow City, United Kingdom Zurich 56 Company Ltd Full time
Claims Handler Job Description

At Zurich 56 Company Ltd, we're seeking a skilled Claims Handler to join our team. This role involves handling customer claims queries, resolving issues promptly, and delivering exceptional service. The successful candidate will have excellent communication skills, a customer-focused approach, and the ability to work independently. Key responsibilities include reviewing and resolving claims within authority limits, communicating with customers via live chat, phone, and email, and maintaining accurate records. We offer a supportive learning environment, comprehensive training, and opportunities for growth and development. Our company values diversity and inclusion, and we're committed to creating a welcoming workplace. As a Claims Handler, you'll play a vital role in ensuring our customers receive a professional and empathetic service. If you're a customer-obsessed individual with a passion for delivering exceptional service, we'd love to hear from you.

Key Responsibilities:
  • Promptly handle and resolve customer claims queries.
  • Review and resolve claims within authority limits.
  • Communicate with customers via live chat, phone, and email.
  • Maintain accurate records and documentation.

What We Offer:
  • A supportive learning environment and comprehensive training.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.
  • A welcoming and inclusive workplace.

About Us:
Zurich 56 Company Ltd is a leading insurance company dedicated to delivering exceptional service to our customers. We value diversity and inclusion, and we're committed to creating a welcoming workplace for all our employees.
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