Claims Handler

1 month ago


Glasgow, Glasgow City, United Kingdom Davies Group Full time
Claims Handler Opportunity at Davies Group

We are seeking a skilled Claims Handler to join our Casualty team at Davies Group. As a Claims Handler, you will be responsible for handling allocated claims, communicating with insurers, policyholders, and brokers, and determining appropriate actions to resolve each case.

Key Responsibilities:
  • Liaise with insurers, policyholders, and brokers to gather information and resolve claims.
  • Investigate claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
  • Obtain all relevant evidence and documentation to support claims.
  • Determine appropriate actions to resolve each case, including negotiation of settlements within agreed authority limits.
  • Prepare detailed reports advising on policy indemnity, legal liability, quantum, and tactics as needed.
  • Maintain proactive communication with all parties involved, including policyholders, insurers, and brokers.
  • Handle cases according to documented procedures and client requirements.
  • Regularly review and maintain proper reserves.
  • Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.
Requirements:
  • Proficiency in managing claims from cradle to grave.
  • Understanding of Civil Procedure Rules and the Claims Portal.
  • Commitment to delivering outstanding customer service.
  • Collaborative team player.
  • Management of personal caseload.
  • Demonstrated adaptability and versatility.
Desirable:
  • Experience managing NIHL (Noise Induced Hearing Loss).
  • Experience with the investigation of Liability Claims.
  • Familiarity with reserving strategies.
  • Exceptional communication abilities across various levels.

This role is ideal for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies Group welcomes your application.


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