Client Service Manager

3 weeks ago


London, Greater London, United Kingdom Mason Blake Full time

As a seasoned Investment Management Professional at Mason Blake, you will play a pivotal role in delivering exceptional client service to our esteemed institutional clients. Your expertise and experience in the UK institutional marketplace will be invaluable in managing client relationships and driving business growth.

About the Role

This is an outstanding opportunity for a highly skilled Client Service Manager to join our team and take on a challenging role that requires strong analytical skills, excellent communication abilities, and a passion for delivering results. As a key member of our client management team, you will work closely with internal stakeholders to deliver tailored investment solutions that meet the evolving needs of our clients.

In this critical role, you will:

  • Develop and maintain strong relationships with our institutional clients, providing timely and effective support to ensure their investment goals are met.
  • Analyse complex client issues and develop innovative solutions to drive client satisfaction and retention.
  • Project manage the transition of client assets, working collaboratively with various departments to ensure seamless execution.
  • Stay up-to-date with industry trends and developments, applying your knowledge to enhance our investment offerings and improve client outcomes.
  • Lead by example, mentoring and guiding junior team members to achieve exceptional results.

We are seeking a highly motivated and experienced professional who shares our commitment to delivering exceptional client service. If you have a proven track record in client relationship management, a keen eye for detail, and a passion for driving business growth, we encourage you to apply for this exciting opportunity.



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