Academic Operations Coordinator

3 days ago


Tonbridge, Kent, United Kingdom NHS Full time

**NHS Job Opportunity: Practice Administrator Specialist**

We are seeking a skilled and organized Practice Administrator Specialist to join our team at Wateringbury Surgery, a friendly and innovative semi-rural dispensing practice with a branch surgery in Larkfield.

The successful candidate will be included in the NHS pension scheme and enjoy 4 weeks of annual leave plus birthday leave. A DBS check is required for this role.

As a Practice Administrator Specialist, you will project a positive and friendly image to patients and other visitors, either in person or via the telephone.

The practice has a three GP Partner model supported by five salaried GPs, a nursing team of five, reception and admin staff, and the dispensary. We are part of the successful Malling PCN and share additional staff to support the practice.

Your key responsibilities will include maintaining and monitoring the practice appointments system, processing personal and telephone requests for appointments, visits, and telephone consultations, and assisting the Duty GP as Care Navigator with online Triage requests.

You will also be responsible for computer data entry/data allocation and collation, advising patients of relevant charges for private services, accepting payment, and issuing receipts.

Other duties may be assigned as needed by the Partners, Practice Manager, or Reception Team Leader.

This role requires a clear and polite telephone manner, competence in the use of MS Office applications, effective time management, and the ability to follow policy and procedure.

**Estimated Salary:** £25,000 - £30,000 per annum.



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